COVID-19 UPDATE: We're still processing and delivering orders as usual - All departments are open.

Delivery & Shipping - Questions Answered

What are the estimated shipping times?

We ship to all Capital Cities and Regional areas in Australia.

The following delivery times are available:

Sydney                            3 days

Melbourne/Adelaide    2 days

Brisbane                          5 days

Perth/Darwin/Hobart     6-8 days

Regional Areas add 2-4days to each Capital City

We will send an email or text message on the day that it is dispatched so you know it’s coming.  Weekend deliveries are not available.  The delivery dates are estimates only.  Remote deliveries are subject to local freight schedules and may take a little longer to be delivered.

Is your delivery included in the price?

Yes! Shipping is free for all of our products, everywhere in Australia.

How can I track my order?

Yes!  The tracking reference relates to the consignment note number included in your order confirmation notice.  If you have not received this notice, it may mean that the order has not been dispatched as yet.

Can you still deliver if I am not at home?

Yes!  We can providing you let us know where to leave the items in a safe place on your premises.  Please fill out the box in the Cart Page under SUBTOTAL.

Can I have the items delivered to a different address other than the billing address?

Yes!  To have your items delivered to a different address, simply enter the details on our delivery information page during the checkout process.